Office Administrator Vacancy

About Us

Ridings Equine Vets is an equine only veterinary practice based in Yorkshire. We aim to deliver exceptional client care to horse owners in our area both at their own yards and at our practice base. We have 7 equine vets that provide a service 24/7 including routine work, dentistry, lameness investigations, stud work, gastroscopy and much more. With in-patient facilities we are well equipped for horses to come to us for investigations, but all our equipment is also fully mobile for our ambulatory service.

The practice was established in 2013 and has grown rapidly. All the team love horses and strive to be the best we can possibly be by aiming for exceptional service, being caring and compassionate and working together as a team.

The Role

We are searching for a highly motivated and enthusiastic individual to join our friendly team as Office Administrator on a full time basis working in our fast paced office environment to help facilitate the smooth running of the office.

Job Responsibilities include:

Financial Administration

Generating and sending customer invoices

Proactively chasing debts by telephone to ensure payment

Processing Insurance Claims

Managing monthly health plan process

Handle and resolve customer queries and disputes over invoices

Production of monthly financial management accounts

Preparation and submission of the quarterly VAT return

Reconciling daily cheques, cash and card payments

Reception Duties

Answering the telephone and dealing with customer enquiries

Booking appointments

Preparing Prescriptions for signing when required.

Processing Payments over the phone

Opening incoming mail, filing and responding where possible

Uploading documents to client accounts

Doing the daily post office run if required

General Administration

Monitoring and responding to emails

Overseeing the Practise vehicle management

Recording Vet Fuel Usage

Invoicing and uploading lab reports onto client accounts

Reconciling the monthly laboratory invoices

Stationary Orders

Track printing and postage costs

Organising CPD, travel and accommodation when required

Assisting the Clinical Director and Office Manager when required

Scribe and produce meeting minutes and oversee actions

This post requires previous administration experience and to be an individual with great problem solving skills and very high attention to detail. You will have well developed organisational and planning skills and be able to demonstrate an ability to successfully communicate both written and verbal. This role places a large emphasis on debt management therefore you must be comfortable calling clients to recover outstanding debts. Knowledge of horse care is preferred but not essential for quick learners.

Salary £9.50 – £11/hour depending on experience, 40 hour week Monday – Friday, 1:4 Saturday mornings 9-12pm.

Requirements for the role

Previous experience in office administration

GCSE Maths and English Grade C or above

Proficient IT skills including Microsoft word and excel

UK driving licence and own car which you may be required to use for work purposes from time to time.

How to apply

Please email with CV and Covering Letter clearly evidencing your skills and experience against the above job description and specifications to karen@ridingsequinevets.co.uk.

Only candidates that meet the requirements for the role will be considered for this position, the deadline for applications is 5pm on Monday 30th May 2022.

To enquire informally, please call Karen on 07747771182.